L & D Johnson Plumbing & Heating

This contractor received severely negative scores across all measured dimensions. Pricing practices are the most consistently criticized issue, with two reviews detailing significant overcharges and hidden fees (final bill of $671 vs. quoted $225-250; undisclosed estimate fees). Professionalism is undermined by poor communication (failure to disclose estimate charges, lack of transparency on prici... Read more

This contractor received severely negative scores across all measured dimensions. Pricing practices are the most consistently criticized issue, with two reviews detailing significant overcharges and hidden fees (final bill of $671 vs. quoted $225-250; undisclosed estimate fees). Professionalism is undermined by poor communication (failure to disclose estimate charges, lack of transparency on pricing), lack of courtesy (dismissive treatment of veteran customer), and questionable work practices (arriving without necessary equipment). One review acknowledges project completion but in the context of a price-gouging scenario. No reviews provided evidence of technical skill or problem-solving ability. The extremely limited review sample (3 total) and age of reviews (oldest from 2011, most recent from 2016) further constrain confidence in this assessment. Read less