Kevin’s Plumbing & Heating

Kevin's Plumbing shows highly inconsistent performance across all dimensions. While some customers report exceptional professionalism, punctuality, and technical skill (5-star reviews from 2024, 2023, 2016, 2015), a substantial number of recent reviews document serious failures: missed appointments, no-shows, rude office staff, incomplete work, and poor follow-up. Pricing concerns appear in multip... Read more

Kevin's Plumbing shows highly inconsistent performance across all dimensions. While some customers report exceptional professionalism, punctuality, and technical skill (5-star reviews from 2024, 2023, 2016, 2015), a substantial number of recent reviews document serious failures: missed appointments, no-shows, rude office staff, incomplete work, and poor follow-up. Pricing concerns appear in multiple reviews citing overcharges and lack of transparency. Project completion is undermined by documented cases of incomplete repairs, sewer line work requiring redoing, and abandoned callbacks. The company appears to have experienced significant operational deterioration, particularly evident in 2022-2024 reviews. Read less