H W Bryk & Sons

HW Bryk & Sons receives a critically low WW Score of 42.8, driven by severe deficiencies across all dimensions. Professionalism is severely compromised by documented instances of rudeness, hanging up on customers, failure to return calls, and poor communication. Pricing is a major complaint with 10 reviews explicitly citing excessive charges ($700 for disposal install, $450 for incomplete work, $7... Read more

HW Bryk & Sons receives a critically low WW Score of 42.8, driven by severe deficiencies across all dimensions. Professionalism is severely compromised by documented instances of rudeness, hanging up on customers, failure to return calls, and poor communication. Pricing is a major complaint with 10 reviews explicitly citing excessive charges ($700 for disposal install, $450 for incomplete work, $740 for wrong toilet, $302 for abandoned job). Project completion is the most damaging dimension, with multiple reviews documenting incomplete work, abandoned jobs, callbacks not honored, and problems recurring after service. While some reviews acknowledge technical skill in specific areas (excavation, emergency response), the overwhelming pattern shows inconsistent workmanship and failure to solve problems on first visit. The company's long history (since 2009) is offset by a dramatic deterioration in recent years, with most negative reviews from 2015-2023. Read less