Overview of Company Customer Sentiment Analysis in May
This contractor shows significant inconsistency across reviews spanning 2014β2019. Professionalism scores are mixed: some reviews praise friendliness and courtesy, while others report dismissive behavior toward out-of-area customers and tax evasion. Project completion is severely compromised by one critical failure (improperly installed drain connection that leaked immediately) and one abandoned... Read more
This contractor shows significant inconsistency across reviews spanning 2014β2019. Professionalism scores are mixed: some reviews praise friendliness and courtesy, while others report dismissive behavior toward out-of-area customers and tax evasion. Project completion is severely compromised by one critical failure (improperly installed drain connection that leaked immediately) and one abandoned job (grab bars never installed despite site visit). Pricing feedback is conflictedβone review calls it 'very reasonable,' another finds it 'a bit pricy,' and one flags potential tax avoidance. Technical skill appears present in successful drain-clearing work but undermined by the defective plumbing installation. The oldest reviews (2014β2015) are 9+ years old; the most recent (2019) documents a serious quality failure. Read less