Frank’s Mr. Plumber

Frank's Mr. Plumber demonstrates strong professionalism and technical expertise, with many reviews praising responsive communication, courteous technicians, and skilled workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple customers report feeling overcharged or surprised by high costs—and critical project completion failures including multi-month ... Read more

Frank's Mr. Plumber demonstrates strong professionalism and technical expertise, with many reviews praising responsive communication, courteous technicians, and skilled workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple customers report feeling overcharged or surprised by high costs—and critical project completion failures including multi-month delays, abandoned jobs, and poor follow-through on callbacks. While individual technicians often perform well, systemic organizational issues around scheduling, communication, and job tracking create substantial reliability problems. The owner's willingness to address complaints directly provides some mitigation but does not resolve underlying operational weaknesses. Read less