Cellino Plumbing, Heating and Cooling

Cellino Plumbing scores strongly on professionalism and experience, with dozens of reviews praising courteous, knowledgeable technicians who communicate clearly and arrive promptly. Project completion is generally solid — many reviewers note jobs finished same-day or with strong follow-through — but is meaningfully dragged down by several notable failures: a recurring boiler issue never fully ... Read more

Cellino Plumbing scores strongly on professionalism and experience, with dozens of reviews praising courteous, knowledgeable technicians who communicate clearly and arrive promptly. Project completion is generally solid — many reviewers note jobs finished same-day or with strong follow-through — but is meaningfully dragged down by several notable failures: a recurring boiler issue never fully resolved across multiple visits, a technician who left an AC system in worse condition than found, a no-show appointment that wasted a customer's vacation day, and one reviewer who reported a drain still not running correctly after service. Pricing is the weakest dimension, with multiple reviewers across different years explicitly calling Cellino expensive or pricey, and one documented case of a pump marked up nearly 4x retail cost; while some reviewers felt the value was fair, the pattern of pricing complaints is consistent enough to suppress this score significantly. The overall WW Score of 78.4 reflects a company with genuine service strengths but real and recurring gaps in pricing transparency and consistent project resolution. Read less