Brighton Plumbing

Brighton Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by a no-show with no callback (2014), name-calling a customer on the phone, a two-month communication blackout, and slow work pace — though a handful of reviews praise responsiveness and honesty. Pricing is similarly split: two reviews explicitly call charges excessive or n... Read more

Brighton Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by a no-show with no callback (2014), name-calling a customer on the phone, a two-month communication blackout, and slow work pace — though a handful of reviews praise responsiveness and honesty. Pricing is similarly split: two reviews explicitly call charges excessive or nearly double competitor bids, while three others praise fair or transparent pricing. Project completion is a serious concern, with one review describing abandoned work, a valve installed in the wrong bathroom, a drywall fire caused by the contractor, and a job taking weeks that should have taken hours — partially offset by reviews describing timely and complete work. Experience scores moderately, with some reviewers praising technical knowledge and problem-solving while others document clear errors in execution. Read less