Birnie Plumbing and Drains

The overwhelming majority of reviews paint a deeply negative picture of this contractor across nearly every dimension. Pricing is the most consistently criticized issue, with multiple reviewers citing charges of $475–$1,094 for work that competitors completed for $200–$300, suggesting severe and systematic overcharging. Professionalism scores are dragged down by a technician who arrived 7+ hou... Read more

The overwhelming majority of reviews paint a deeply negative picture of this contractor across nearly every dimension. Pricing is the most consistently criticized issue, with multiple reviewers citing charges of $475–$1,094 for work that competitors completed for $200–$300, suggesting severe and systematic overcharging. Professionalism scores are dragged down by a technician who arrived 7+ hours late, another who complained about being dispatched, an unprofessional receptionist, and a 1-week response time for an urgent single-bathroom situation. Project completion is mixed — work was technically performed in most cases, but one technician broke a component during inspection and the overall delivery experience was poor. The sole positive review (5 stars, reviewer Jeff) describes excellent workmanship and knowledge, but it is a single data point from 2016 against a wall of 1-star reviews and is insufficient to meaningfully offset the pattern. Read less