Basement Technologies

Basement Technologies of Western NY scores strongly on professionalism, with multiple reviewers across different years praising courteous communication, owner involvement on-site, and transparency throughout the process — including one notable instance of free advice given to a non-customer. Pricing is generally viewed favorably, with several reviewers noting competitive quotes and honest recomm... Read more

Basement Technologies of Western NY scores strongly on professionalism, with multiple reviewers across different years praising courteous communication, owner involvement on-site, and transparency throughout the process — including one notable instance of free advice given to a non-customer. Pricing is generally viewed favorably, with several reviewers noting competitive quotes and honest recommendations against unnecessary upsells, though one reviewer flagged costs as 'a little pricey' for certain add-ons. Project completion is the most consequential drag on the score: a 2018 review describes a $12,000 helical pier project that failed to deliver results due to undiscovered subsurface conditions, raising concerns about pre-job engineering diligence. The remaining completion-related reviews are positive, describing dry basements and functional systems over time. Experience scores moderately well, with specific praise for technical knowledge and problem-solving, but the failed foundation project introduces meaningful doubt about consistency in complex structural work. Read less