A G PLUMBING SERVICES

A&G Plumbing has a strong base of loyal, repeat customers who consistently praise responsiveness, punctuality, and courteous technicians — particularly Luis, Adan, Juan, and Christian. However, the professionalism score is meaningfully dragged down by several serious negative incidents: a no-call/no-show with a rude office response, multiple allegations of technicians attempting to steal persona... Read more

A&G Plumbing has a strong base of loyal, repeat customers who consistently praise responsiveness, punctuality, and courteous technicians — particularly Luis, Adan, Juan, and Christian. However, the professionalism score is meaningfully dragged down by several serious negative incidents: a no-call/no-show with a rude office response, multiple allegations of technicians attempting to steal personal property from customers' homes, a technician using a customer's bathroom without permission, and at least one instance of ignoring a customer's follow-up communications entirely. Pricing is the weakest dimension, with multiple reviewers explicitly calling out excessive charges, bait-and-switch quoting, billing for work not completed, and charges that were triple the original quote — though a comparable number of reviewers found pricing fair and transparent. Project completion scores moderately well overall, with most jobs described as finished correctly and promptly, but is tempered by a significant case of negligent pump installation that allegedly caused six slab leaks over several years, a toilet left leaking after service, and a callback situation where a prior fix made the problem worse. Experience scores reasonably well given the volume of praise for skilled diagnostics and complex jobs like re-pipes and slab leak detection, but is offset by credible accounts of inexperienced technicians and at least one major negligence claim. Read less