Vestal Plumbing & Heating

Vestal Plumbing and Heating shows highly inconsistent performance across reviews. One recent 1-star review (2023) documents serious project completion failures: a disconnected duct, missing thermostat wire installation, and complete non-responsiveness to callback requests for repairs. Two older positive reviews (2020, 2015) praise responsiveness, fair pricing, and personal service, but lack detail... Read more

Vestal Plumbing and Heating shows highly inconsistent performance across reviews. One recent 1-star review (2023) documents serious project completion failures: a disconnected duct, missing thermostat wire installation, and complete non-responsiveness to callback requests for repairs. Two older positive reviews (2020, 2015) praise responsiveness, fair pricing, and personal service, but lack detail and predate the documented failures by years. The critical 2023 review explicitly describes incomplete work and abandoned callbacks, which directly contradicts the professionalism and project completion dimensions. The WW Score is heavily depressed by the severe project completion failure and non-responsiveness documented in the most recent review. Read less