Overview of Company Customer Sentiment Analysis in May
Both reviews are strongly negative and paint a consistent picture of a contractor who repeatedly fails to show up, lies about work performed, and refuses to provide documentation. Professionalism is near zero: the contractor missed appointments on at least four occasions across the two reviews, communicated dishonestly, and refused to provide service records when requested. Project completion is e... Read more
Both reviews are strongly negative and paint a consistent picture of a contractor who repeatedly fails to show up, lies about work performed, and refuses to provide documentation. Professionalism is near zero: the contractor missed appointments on at least four occasions across the two reviews, communicated dishonestly, and refused to provide service records when requested. Project completion is equally catastrophic, with one customer forced to hire another contractor to finish abandoned work and another left without an installed appliance after three no-shows. Experience cannot be meaningfully assessed as no work was ever completed, though the first reviewer's account of fabricated manufacturer contact suggests a fundamental lack of technical follow-through. Pricing data is entirely absent from both reviews. Read less