Heat Tek Heating Ac and Plumbing

Heat Tek demonstrates severe deficiencies across professionalism and project completion. Four reviews explicitly document failures in punctuality, communication, and responsiveness—technicians arrived late or not at all, failed to provide estimates for weeks, and did not return callbacks for warranty work. Project completion is critically compromised: one furnace installation remained incomplete... Read more

Heat Tek demonstrates severe deficiencies across professionalism and project completion. Four reviews explicitly document failures in punctuality, communication, and responsiveness—technicians arrived late or not at all, failed to provide estimates for weeks, and did not return callbacks for warranty work. Project completion is critically compromised: one furnace installation remained incomplete for over a year with three rooms never receiving ductwork, and heat pump maintenance resulted in cracked housings causing water damage and requiring unit replacement. A single 5-star review from 2016 praises workmanship and customer care, but this is heavily outweighed by four 1-star reviews documenting systemic operational failures. The company's inability to follow through on commitments and communicate with customers represents a fundamental business problem. Read less