A J Leto & Sons

AJ Leto & Sons shows a split picture: older reviews from 2017–2020 paint a generally positive image of professional, friendly technicians who completed jobs well and offered fair pricing, while more recent reviews from 2021–2022 reveal serious failures in responsiveness, follow-through, and customer satisfaction. The 2022 toilet repair incident is a significant drag on project completion and p... Read more

AJ Leto & Sons shows a split picture: older reviews from 2017–2020 paint a generally positive image of professional, friendly technicians who completed jobs well and offered fair pricing, while more recent reviews from 2021–2022 reveal serious failures in responsiveness, follow-through, and customer satisfaction. The 2022 toilet repair incident is a significant drag on project completion and professionalism scores, as the job was not resolved, communication broke down, and the customer ultimately cancelled service. The unanswered callback in 2021 further compounds concerns about responsiveness. Positive mentions of punctuality, cleanliness, and fair quotes from earlier reviews prevent the scores from falling further, but the recency of the negative experiences carries meaningful weight. Read less