Power Rooter

Mike receives strong praise from many customers for his technical skill, responsiveness, and honest approach to pricing, with several reviewers noting he solved problems others could not. However, there are meaningful negative reviews that cannot be dismissed: one customer reported a failed repair with no callback honored, one described Mike hanging up on them and abandoning an appointment, one no... Read more

Mike receives strong praise from many customers for his technical skill, responsiveness, and honest approach to pricing, with several reviewers noting he solved problems others could not. However, there are meaningful negative reviews that cannot be dismissed: one customer reported a failed repair with no callback honored, one described Mike hanging up on them and abandoning an appointment, one noted lateness with no communication, and one detailed possible equipment damage to a toilet with disputed accountability. Professionalism is the most heavily flagged dimension, with documented incidents of rudeness, poor communication, and no-shows pulling the score down significantly. Project completion is also penalized due to at least one clear case of a job that did not hold and a refusal to return. The majority of reviews are from 2013–2019, with only one review from 2021, meaning recent performance data is very thin. Read less