Plumbing Today

Plumbing Today has a strong base of recent (2024–2025) positive reviews praising punctuality, friendliness, and technical competence from named technicians like Ed, Jesse, Carson, and Tim. However, a meaningful cluster of older negative reviews (2016–2022) describes serious concerns including hidden fees, warranty refusal, incomplete work, unprofessional conduct, and pricing disputes — some ... Read more

Plumbing Today has a strong base of recent (2024–2025) positive reviews praising punctuality, friendliness, and technical competence from named technicians like Ed, Jesse, Carson, and Tim. However, a meaningful cluster of older negative reviews (2016–2022) describes serious concerns including hidden fees, warranty refusal, incomplete work, unprofessional conduct, and pricing disputes — some involving vulnerable customers. Pricing is the weakest dimension, with multiple reviewers explicitly calling out overcharging, bait-and-switch estimates, and undisclosed service call fees, which significantly drags down that score. Project completion is mixed: many recent jobs were finished well, but older reviews document abandoned trenches, unresolved callbacks, and rescheduling failures. The overall score reflects a company that appears to have improved in recent years but carries a documented history of serious service failures. Read less