NEPS Heating and Cooling Plumbing

NEPS Plumbing and its primary technician Rob receive overwhelmingly positive feedback across all four dimensions, with professionalism and experience being the most frequently cited strengths. Reviewers consistently highlight Rob's thoroughness, clear communication, honesty, and willingness to stay until jobs are fully resolved — including returning at no extra charge when an issue recurred. Pro... Read more

NEPS Plumbing and its primary technician Rob receive overwhelmingly positive feedback across all four dimensions, with professionalism and experience being the most frequently cited strengths. Reviewers consistently highlight Rob's thoroughness, clear communication, honesty, and willingness to stay until jobs are fully resolved — including returning at no extra charge when an issue recurred. Project completion scores are strong, supported by multiple accounts of after-hours service, same-day response, and follow-through on complex repairs. Pricing scores are slightly tempered by one detailed 2-star review from 2018 citing a $200 labor charge for a sub-20-minute job, which is the only substantive negative data point across the entire review set. The bulk of reviews are recent (2025), lending strong recency weight to the high scores. Read less