Mr. Rooter Plumbing of Saratoga Springs

Mr. Rooter of Saratoga receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — punctuality, courtesy, communication, and responsiveness are praised consistently across dozens of reviews. Project completion scores well, with multiple reviewers describing complex, multi-day jobs (sewer line replacement, excavation, well ... Read more

Mr. Rooter of Saratoga receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — punctuality, courtesy, communication, and responsiveness are praised consistently across dozens of reviews. Project completion scores well, with multiple reviewers describing complex, multi-day jobs (sewer line replacement, excavation, well system repair) that were seen through to resolution, often with crews going above and beyond. Experience and technical skill are frequently highlighted, particularly in difficult diagnostic situations where other contractors had failed. Pricing scores lower due to one detailed 1-star review describing a $1,600 estimate, a demanded $800 upfront deposit, repeated lateness, abandoned work, and mutilated piping — a serious outlier that meaningfully tempers the otherwise positive pricing sentiment from other reviewers who described fair and honest pricing. That single negative review also introduces a notable project completion concern that prevents a higher score in that dimension. Read less