Long Energy

Long Energy demonstrates strong professionalism with responsive, courteous staff and technicians across 48 mentions, earning an 82.5 score. Project completion is solid at 81.0 across 35 mentions, with most jobs finished on time and callbacks honored. Technical experience scores 80.5 across 32 mentions, reflecting skilled diagnostics and workmanship. However, pricing is a significant weakness at 58... Read more

Long Energy demonstrates strong professionalism with responsive, courteous staff and technicians across 48 mentions, earning an 82.5 score. Project completion is solid at 81.0 across 35 mentions, with most jobs finished on time and callbacks honored. Technical experience scores 80.5 across 32 mentions, reflecting skilled diagnostics and workmanship. However, pricing is a significant weakness at 58.0 across 12 mentions, with multiple customers reporting excessive markups (400-500% on parts), high compliance/delivery fees, unfavorable contract terms, and aggressive billing practices. The company's overall WW Score of 76.8 reflects strong service delivery undermined by pricing concerns and occasional customer service failures. Read less