EW Tompkins Plumbing Heating Cooling

E.W. Tompkins demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 38 reviews. Technical expertise is well-documented with 22 mentions of skilled workmanship and problem-solving. However, project completion reliability is undermined by multiple documented instances of cancelled appointments, failure to follow up on bids, and abandone... Read more

E.W. Tompkins demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 38 reviews. Technical expertise is well-documented with 22 mentions of skilled workmanship and problem-solving. However, project completion reliability is undermined by multiple documented instances of cancelled appointments, failure to follow up on bids, and abandoned jobs, lowering that dimension to 74. Pricing receives moderate support (76) with most reviews citing fair or competitive rates, though some older reviews cite price increases and one customer reported dissatisfaction with service call costs. The company's recent performance (past 12 months) is substantially stronger than historical reviews from 2018-2020, which contain serious allegations including retaliation and unprofessional conduct. Read less