Duell Plumbing & Heating

Duell Plumbing & Heating demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and skilled workmanship across recent reviews. However, the company is significantly undermined by serious pricing concerns and project completion issues documented in older reviews, including incomplete work, hidden charges, and disputes over billing. The ow... Read more

Duell Plumbing & Heating demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and skilled workmanship across recent reviews. However, the company is significantly undermined by serious pricing concerns and project completion issues documented in older reviews, including incomplete work, hidden charges, and disputes over billing. The owner's documented hostile behavior toward customers in multiple complaints raises red flags about accountability and customer service recovery. Recent reviews (2024-2025) are overwhelmingly positive, suggesting possible operational improvements, but the pattern of negative experiences spanning multiple years (2017-2022) cannot be ignored. Read less