Burnett Excavating

This single review describes a contractor who made a positive first impression — the estimator arrived promptly and was personable — but then failed to follow through on a promised estimate. After two weeks and two follow-up calls from the customer, the contractor ultimately declined the job without proactive communication. This represents a significant failure in both professionalism and proj... Read more

This single review describes a contractor who made a positive first impression — the estimator arrived promptly and was personable — but then failed to follow through on a promised estimate. After two weeks and two follow-up calls from the customer, the contractor ultimately declined the job without proactive communication. This represents a significant failure in both professionalism and project completion, as the customer was left waiting and had to chase the contractor for a response. Pricing and experience cannot be assessed as neither was mentioned in the review. Read less