Budget Sewer & Drain

Apex Sewer & Drain earns strong marks across most dimensions, with the majority of reviewers praising fast emergency response, courteous technicians, and fair transparent pricing that frequently came in under estimate or well below competitors. Professionalism scores are tempered by three notable failures: a no-show on a scheduled appointment (twice in one case), a rude dispatcher interaction, and... Read more

Apex Sewer & Drain earns strong marks across most dimensions, with the majority of reviewers praising fast emergency response, courteous technicians, and fair transparent pricing that frequently came in under estimate or well below competitors. Professionalism scores are tempered by three notable failures: a no-show on a scheduled appointment (twice in one case), a rude dispatcher interaction, and an unresolved callback situation where the company stopped responding. Project completion is the most penalized dimension, with at least three reviews describing incomplete or failed work — including a technician who knowingly left broken plumbing exposed, a driveway repair that was never finished after payment, and a toilet clog that was charged $405 without resolution. Experience is generally strong based on specific technical descriptions from reviewers, but is modestly reduced by the cases where technicians either misdiagnosed or failed to solve the problem. Pricing is a genuine strength, with multiple reviewers explicitly noting savings versus competitors and no hidden fees. Read less