Armstrong Plumbing

Armstrong Plumbing scores well on professionalism and experience, with a large volume of reviews praising friendly, courteous, and knowledgeable technicians by name across many years of service. Project completion is generally strong, with most jobs described as finished promptly and correctly, though a meaningful minority of reviews describe incomplete work, repeat callbacks for the same issue, n... Read more

Armstrong Plumbing scores well on professionalism and experience, with a large volume of reviews praising friendly, courteous, and knowledgeable technicians by name across many years of service. Project completion is generally strong, with most jobs described as finished promptly and correctly, though a meaningful minority of reviews describe incomplete work, repeat callbacks for the same issue, no-shows, and at least one case of a job abandoned mid-project. The most significant drag on the overall WW Score is pricing, which is the single most-complained-about dimension in the review set — numerous reviewers explicitly describe being quoted 2x to 4x competitor prices, receiving unexplained charges, or feeling overcharged for simple jobs, and this pattern is consistent across multiple years and locations. While many satisfied customers describe pricing as fair or reasonable, the volume and specificity of pricing complaints is too substantial to ignore and pulls the price-friendly score well below average. Read less