Overview of Company Customer Sentiment Analysis in May
This single review paints a deeply negative picture across nearly every dimension evaluated. The owner demonstrated poor professionalism through a bad temper, yelling on the job, and outright refusal to consult provided installation instructions — though the son was noted as polite. Project completion was severely compromised: the shower valve was installed incorrectly, the wall-hung toilet was ... Read more
This single review paints a deeply negative picture across nearly every dimension evaluated. The owner demonstrated poor professionalism through a bad temper, yelling on the job, and outright refusal to consult provided installation instructions — though the son was noted as polite. Project completion was severely compromised: the shower valve was installed incorrectly, the wall-hung toilet was improperly installed with a missing part requiring the entire wall to be reopened, and the recirculation pump failed after the work was performed. On experience, the reviewer explicitly questioned the owner's technical competency with medium-end fixtures, suggesting that claimed tenure of 20+ years did not translate into adequate skill for this scope of work. Pricing was not mentioned at all and could not be scored. Read less