High Desert Air Conditioning and Heating

High Desert Heating and Cooling/Omar's plumbing service shows highly polarized performance. Positive reviews (5 of 8) praise fast response, quality workmanship, politeness, and fair pricing on major jobs like boiler replacement and drain line work. However, negative reviews (3 of 8) document serious failures: no-shows with poor communication, deceptive sales tactics (alleged parts theft and unnece... Read more

High Desert Heating and Cooling/Omar's plumbing service shows highly polarized performance. Positive reviews (5 of 8) praise fast response, quality workmanship, politeness, and fair pricing on major jobs like boiler replacement and drain line work. However, negative reviews (3 of 8) document serious failures: no-shows with poor communication, deceptive sales tactics (alleged parts theft and unnecessary upsells), incomplete work (disconnected AC condensation line, exposed wiring), and unprofessional office management. The company demonstrates strong technical capability on complex projects but inconsistent execution, questionable business practices, and poor accountability when problems occur. Recency note: most reviews are 6-9 years old; only one recent review (2023) is available. Read less