Hawk Mechanical

This contractor exhibits a deeply polarized performance profile. Technical expertise and workmanship are consistently praised when work is completed (score: 78), and several reviews highlight knowledgeable, skilled technicians. However, professionalism is severely compromised by chronic no-shows, missed callbacks, and documented instances of the owner hanging up on customers (score: 52). Pricing i... Read more

This contractor exhibits a deeply polarized performance profile. Technical expertise and workmanship are consistently praised when work is completed (score: 78), and several reviews highlight knowledgeable, skilled technicians. However, professionalism is severely compromised by chronic no-shows, missed callbacks, and documented instances of the owner hanging up on customers (score: 52). Pricing is a major red flag, with multiple reviews alleging overcharging, unnecessary repairs, and bills in the thousands for minor fixes (score: 38). Project completion is inconsistent—some jobs are finished efficiently, but others involve multiple failed visits, incomplete diagnostics, and delayed follow-through (score: 62). The company's apparent name change from Hawk Mechanical to The Plumbers, combined with repeated complaints about administrative dysfunction and owner behavior, suggests systemic operational issues. Read less