Capitol Contractors

The overwhelming majority of reviews across all four dimensions are deeply negative, with recurring and detailed complaints about dishonest upselling, fabricated repair needs, dangerous incomplete work (including uncapped carbon monoxide vents and untightened gas lines), no-shows, rude staff, and hidden or inflated charges. Positive reviews exist but are few, older, and in some cases lack specific... Read more

The overwhelming majority of reviews across all four dimensions are deeply negative, with recurring and detailed complaints about dishonest upselling, fabricated repair needs, dangerous incomplete work (including uncapped carbon monoxide vents and untightened gas lines), no-shows, rude staff, and hidden or inflated charges. Positive reviews exist but are few, older, and in some cases lack specificity. The pricing dimension is the lowest-scoring, driven by extensive and consistent accounts of price gouging, non-itemized bills, quotes that far exceeded competitors, and charges for work not performed. Project completion scores are also critically low, with multiple reviewers describing abandoned jobs, work left in dangerous states, and failure to honor callbacks or follow-through commitments. Professionalism and experience scores are marginally higher only because a small number of positive reviews describe competent, timely, and courteous service, but these are vastly outweighed by detailed negative accounts spanning over a decade. Read less