Agua Azul Plumbing

This contractor has a deeply polarized review profile: glowing 5-star reviews praising responsiveness, professionalism, and skill are directly countered by multiple 1-star reviews describing repeated failed repair attempts, avoidance of permits, poor communication, and discriminatory behavior. Professionalism scores are dragged down significantly by a non-response complaint spanning multiple days,... Read more

This contractor has a deeply polarized review profile: glowing 5-star reviews praising responsiveness, professionalism, and skill are directly countered by multiple 1-star reviews describing repeated failed repair attempts, avoidance of permits, poor communication, and discriminatory behavior. Professionalism scores are dragged down significantly by a non-response complaint spanning multiple days, a bigotry incident, and failure to clean up job sites. Project completion is the most damaged dimension, with explicit accounts of jobs requiring 4 attempts, leaving customers worse off than before, and taking excessive time to finish. The positive reviews, while enthusiastic, are largely older (2011–2019), while the most recent reviews (2021–2024) skew negative, suggesting a possible decline in service quality over time. Pricing received limited but mostly positive mentions, preventing a complete collapse of that dimension. Read less