Fulkerson Plumbing & Air Conditioning

Fulkerson presents a deeply polarized profile with significant quality and ethical concerns. While some customers report excellent emergency response and professional technicians (particularly in HVAC), numerous reviews document overpricing, misdiagnosis, aggressive upselling, and poor follow-through on repairs. Critical issues include charging diagnostic fees despite advertised free estimates, re... Read more

Fulkerson presents a deeply polarized profile with significant quality and ethical concerns. While some customers report excellent emergency response and professional technicians (particularly in HVAC), numerous reviews document overpricing, misdiagnosis, aggressive upselling, and poor follow-through on repairs. Critical issues include charging diagnostic fees despite advertised free estimates, recommending unnecessary replacements (AC units, water heaters), and deploying inexperienced technicians who fail to identify root causes. Professionalism scores are dragged down by rude treatment of seniors, poor communication, and unresponsive staff. The company's shift from family-owned to investment-backed ownership correlates with service degradation in recent years. Read less