Find Nearby Plumbers In Rio Rancho, New Mexico

Square Deal Plumbing demonstrates strong performance across all four dimensions. Professionalism is consistently praised with 13 mentions highlighting punctuality, friendly demeanor, responsiveness, and politeness. Project completion is robust with 11 mentions confirming timely work, comprehensive job scope, and willingness to return for callbacks. Pricing receives strong marks across 8 mentions emphasizing fair, reasonable, and transparent costs with no pressure tactics. Experience is well-documented with 9 mentions of skilled workmanship, technical knowledge, and problem-solving ability. The company shows particular strength in long-term customer relationships and complex projects.

• Multiple empty reviews (3 instances with 5.0 ratings but no text) from 2019 and 2018 reduce data quality slightly but do not appear to be coordinated fake reviews.
• Several reviews from 2019 appear to be about the retail plumbing parts business rather than plumbing services, creating some category confusion but these are still legitimate customer feedback.
• One review from 2019 (Spanish language) and several generic short reviews lack specificity, but they are not identical and do not show clear patterns of fabrication.
• Most reviews are older than 12 months (16 of 23 reviews predate 2023), which may not reflect current service quality. Only 3 reviews from 2023 or later provide recent data.

This WW Score of 88.2 is highly reliable based on 23 reviews with consistent positive feedback across all dimensions and strong mention counts (8-13 per dimension). However, the age of most reviews (70% older than 1 year) suggests caution—current service quality may differ from historical performance. Recent reviews (2023) maintain the high standard, which is encouraging.

Alvarado Plumbing earns strong marks across all four dimensions based on a large and detailed review pool spanning roughly a decade. Professionalism is consistently praised — punctuality, responsiveness, friendly demeanor, and cleanliness appear in the vast majority of reviews, with only two reviews raising concerns (one no-show in 2016 and one spotty communication period in 2022). Pricing is a clear strength: multiple reviewers explicitly note that Alvarado came in well below competing bids, honored estimates, and in several cases charged less than quoted or nothing at all when work could not be completed. Project completion scores slightly lower due to the 2024 review citing a messy dig, use of materials without client input, and a missing receipt — as well as the 2016 no-show — but the overwhelming majority of reviews confirm jobs were finished promptly and thoroughly. Experience is a standout dimension, with numerous reviewers describing Dennis diagnosing problems that stumped other plumbers, offering honest advice that saved customers money, and demonstrating deep technical knowledge across a wide range of plumbing tasks.

• DUPLICATE REVIEW DETECTED: The review describing Dennis snaking shower drains and recommending him over 'Daniel Fish or Camarillo Plumbing' appears twice with different dates (2020-06-10 and 2019-12-27) and nearly identical text. This may indicate a copy-paste duplicate or a manipulated review. One instance was excluded from scoring.
• DUPLICATE REVIEW DETECTED: The review about a garbage disposal replacement ('Contacted Dennis plumbing for a garbage disposal replacement and received a quote within minutes...') appears twice with different dates (2024-06-09 and 2024-03-21) and nearly identical text. This may be a duplicate submission.
• RECENCY NOTE: The majority of reviews are older than 12 months (pre-2024). Only 6 reviews are dated within the past 12 months (mid-2024 onward), which limits confidence in the contractor's current operational consistency.
• NEGATIVE SIGNAL — 2024 REVIEW: The most recent 1-star review (2024-09-18) raises concerns about communication barriers, a messy worksite, use of PEX without client consultation, and failure to provide a receipt. This is the most recent review and should be weighted accordingly.
• NEGATIVE SIGNAL — 2016 NO-SHOW: One reviewer reported a scheduled appointment where Dennis did not show up and did not respond to follow-up texts. This is an isolated incident but represents a reliability failure.
• COMMUNICATION CONCERN — 2022 REVIEW: A long-term repeat customer noted a period of delayed or absent responses lasting several days, suggesting possible operational gaps during that period.
• GENERIC REVIEWS: A small number of reviews (e.g., 'Hardworking, honest, informative.' and 'Great local honest plumber.') are too vague to contribute meaningful scoring data and were noted but given minimal weight.

This WW Score is based on a large review set with high mention counts across all dimensions and is generally reliable, but should be interpreted with caution given two confirmed duplicate reviews, a concerning recent 1-star review, and the fact that the majority of detailed positive reviews are more than 12 months old.

New Flow Plumbing (and associated prior business identities including 911 Plumbing) demonstrates consistently strong performance across all four scored dimensions, with professionalism being the most frequently praised attribute — responsiveness, same-day service, and courteous communication appear in the vast majority of reviews. Pricing is explicitly called out as fair, competitive, or better than alternatives in a meaningful number of reviews, including one notable case where a customer received a quote half the price of a competitor for identical work. Project completion scores well, with multiple reviewers confirming jobs were finished fully, on time, and with clean workmanship, though no reviews describe failed callbacks or abandoned work to penalize against. Experience is well-supported by specific technical descriptions — hydro jetting, pipe bursting, sewer camera work, and copper pipe repair — indicating genuine skill breadth. Scores are held slightly below 90 across the board due to the presence of several empty or near-empty reviews and the age spread of the review pool.

• 4 reviews contain no usable text ('.' , 'unknown', blank, or a lone rating of 1.0 with no explanation) and were excluded from dimension scoring.
• The lone 1-star review (2025-05-10) contains zero text — no information can be extracted, but its presence is noted as a potential unresolved complaint.
• Reviews span from 2013 to 2025 — a 12-year window. Older reviews (pre-2022) reference different technician names (Eduardo, Juan) and a different business name (911 Plumbing), suggesting this may be a merged or rebranded entity. Scores were not artificially penalized for this but it warrants caution.
• Approximately 12 reviews predate 2022 and reference a different operating identity. These were included but given reduced implicit weight given the recency rule.
• Several reviews use similarly enthusiastic but generic language ('highly recommend', 'amazing', 'great service') without specifics. This is borderline but not conclusive evidence of fake reviews — enough reviews contain specific names, job details, and technical descriptions to support authenticity overall.
• No negative reviews with substantive content exist in this dataset, which is statistically unusual for 43 reviews. This may reflect platform curation, selective submission, or genuine performance — treat overall sentiment scores with mild caution.

This WW Score carries HIGH overall confidence due to a large volume of reviews with substantive, specific content across all four dimensions, though users should note the mixed business identity across the review history and the complete absence of critical feedback, which slightly limits the score's ability to reflect worst-case performance.

Five Star Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (84.5) driven by consistent praise for punctuality, friendliness, and responsiveness. Project completion scores (83.1) reflect reliable job finishing and follow-through, though some negative reviews cite incomplete work or scheduling issues. Pricing (78.2) shows the most variability—while many customers praise fair rates and value, a notable subset reports overcharging, bait-and-switch tactics, and estimates that don't match final bills. Experience (81.6) is consistently validated through technical competence and problem-solving, though a few reviews question diagnostic accuracy. The company operates across multiple locations with varying quality consistency.

• QUALITY INCONSISTENCY ACROSS LOCATIONS: Reviews span multiple geographic areas (San Antonio, San Diego, Florida, Oklahoma, etc.) with notably different service quality. Some locations show significantly more negative feedback than others, suggesting inconsistent management or training.
• PRICING CONCERNS: Multiple reviews (15+) explicitly mention overcharging, bait-and-switch pricing, estimates that don't match final invoices, and charges significantly higher than competitors for identical work. This is the most frequently cited complaint across the dataset.
• COMMUNICATION FAILURES: Recurring pattern of unreturned calls, missed appointments, last-minute cancellations, and poor responsiveness despite claims of 24-hour service. At least 12 reviews cite these issues.
• NEGATIVE REVIEWS CLUSTER: Approximately 35 reviews rate 1-2 stars with specific complaints about dishonesty, rudeness, poor workmanship, or service failures. This represents ~7% of total reviews but suggests systemic issues beyond isolated incidents.
• POTENTIAL FAKE REVIEW PATTERN: Approximately 25-30 reviews contain nearly identical phrasing ('5 stars,' 'highly recommend,' 'professional and friendly,' minimal detail) with no substantive information. These cluster around specific dates (June 2025, June 2024, June 2023) suggesting possible bulk posting.
• HOME WARRANTY COMPLAINTS: Multiple reviews (8+) specifically cite problems when company is dispatched through home warranty programs, with complaints about rudeness, overcharging, and poor communication with warranty companies.
• INCOMPLETE/ABANDONED WORK: Several reviews document jobs requiring multiple visits, unfinished work, or problems recurring shortly after repair, suggesting quality control issues.
• STAFF CONDUCT ISSUES: A few reviews mention rude technicians, aggressive driving behavior, and unprofessional communication, though these are less frequent than other complaint categories.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH confidence for overall service quality, but CAUTION is warranted regarding pricing transparency and consistency across locations—the pricing dimension (78.2) likely understates customer dissatisfaction due to the high volume of specific overcharging complaints that may not be fully captured in the scoring methodology. Recent reviews (2024-2025) show more positive sentiment than older reviews (2016-2020), suggesting possible recent management improvements, but the pricing and communication issues remain persistent concerns that warrant direct inquiry before hiring.

Reliable Tech earns strong marks across professionalism and experience, with the overwhelming majority of recent reviews (2024–2025) praising friendly, knowledgeable technicians who communicate well, arrive on time, and leave job sites clean. Project completion scores well in recent history, with multiple reviewers noting jobs finished on schedule and as promised. However, pricing is a meaningful drag on the overall score: multiple reviewers across different years flagged overcharging, a $100 estimate fee, and bids dramatically higher than competitors, and one reviewer paid $500 for approximately 2 lbs of refrigerant. Project completion is also tempered by several older but substantive negative reviews describing missed appointments, forgotten permits, poor installation quality, and failure to return calls for follow-up service — including one detailed account of years of recurring failures on a furnace installation.

• RECENCY BIAS RISK: The vast majority of 5-star reviews are clustered in 2024–2025, while most negative reviews date from 2014–2022. This may reflect genuine improvement over time, but it also means the positive score is heavily driven by recent reviews and older problems may be underweighted.
• POSSIBLE REVIEW PATTERN CONCERN: A large number of 5-star reviews share very similar structure — praising friendliness, knowledge, cleanliness, and punctuality with minimal specific detail. While not conclusively fake, the volume of generic praise warrants mild caution.
• PRICING COMPLAINTS: At least 4 reviews across multiple years explicitly cite overcharging, inflated estimates, or pricing significantly above competitors. One reviewer was charged $500 for ~2 lbs of refrigerant; another found a competitor $3,400 cheaper for the same job.
• FOLLOW-UP AND CALLBACK FAILURES: At least 3 reviews describe Reliable Tech failing to return calls, failing to follow up on proposals, or being unresponsive to service requests — including for systems they installed. This is a meaningful project completion and professionalism concern.
• INSTALLATION QUALITY ISSUES (OLDER): One detailed 1-star review describes a multi-year saga of a poorly installed furnace and water heater with repeated failures, water damage, and code violations. A separate 2-star review notes a furnace installed not to code and a filter inaccessible due to poor installation. These are serious but older (2019–2021).
• TWO BLANK REVIEWS: Two reviews had no text content (only a rating of 5.0). These were excluded from dimension scoring as they provide no usable evidence.
• RECENCY NOTE: Negative reviews are predominantly from 2014–2022. Positive reviews dominate 2024–2025. Score reflects this split but users should be aware the contractor's track record has not been uniformly strong.

The WW Score of 79.4 carries HIGH statistical confidence given the large review volume, but users should treat it with moderate practical caution due to a clear pattern of pricing complaints, historical callback and installation failures, and a concentration of recent 5-star reviews that may not fully represent the contractor's long-term consistency.

Performance Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time, communicate well, and demonstrate solid technical skill across a wide range of jobs including complex remodels, slab leaks, water heater replacements, and septic work. Project completion scores are solid but tempered by a meaningful cluster of negative reviews describing abandoned estimates, unreturned calls, incomplete jobs, and at least one instance of a plumber leaving without resolving the issue. Pricing is the weakest dimension: while many reviewers call costs fair or reasonable, a notable minority — including multiple detailed complaints — describe sticker shock, book-rate pricing that felt excessive, undisclosed charges, and rates described as 350% above competitors, pulling the pricing score down significantly. The overall score reflects a genuinely capable and often excellent company that has real and recurring weaknesses in responsiveness, follow-through on estimates, and pricing transparency that prevent a higher rating.

• DUPLICATE REVIEW DETECTED: The review beginning 'Remember back in the good old days...' (Shayna and Nate) appears verbatim twice — once dated 2023-06-07 and once dated 2023-03-10. This is a likely duplicate submission and was counted only once for scoring.
• DUPLICATE REVIEW DETECTED: The review beginning 'Performance Plumbing is TOP NOTCH! They just completed a bathroom renovation...' appears nearly verbatim twice — once dated 2023-06-07 and once dated 2022-08-09. Counted only once for scoring.
• DUPLICATE REVIEW DETECTED: The review beginning 'Horrible. Could not finish the job the first day...' appears verbatim twice — once dated 2016-08-11 with a timestamp and once dated 2016-08-11 without. Counted only once.
• MULTI-ENTITY CONCERN: Reviews reference multiple distinct named technicians, owners, and office staff across what appear to be geographically separate locations (Hawaii, San Francisco, St. Louis/Missouri, Albuquerque NM, Norfolk VA, Canton OH). It is likely these reviews cover more than one business operating under the name 'Performance Plumbing.' Scores should be interpreted with caution as they may aggregate multiple distinct companies.
• NEGATIVE REVIEW PATTERN — RESPONSIVENESS: Multiple 1-star reviews across different time periods cite the same failure mode: unreturned calls, missed appointments, and no-shows. This is a recurring and credible pattern, not isolated incidents.
• NEGATIVE REVIEW PATTERN — PRICING: Multiple detailed 1-to-3-star reviews across different years describe pricing as significantly above market rate, use of opaque 'book pricing,' and charges that were not clearly disclosed upfront. This is a consistent and credible pattern.
• SERIOUS ALLEGATION: One review (2020-11-14) alleges theft of $5,000 by an employee named Alan. This could not be verified and may relate to a different entity, but is flagged for transparency.
• SERIOUS ALLEGATION: One review (2014-08-13) alleges fraudulent billing for hours not worked and threatening a lien. Flagged for transparency.
• RECENCY NOTE: Reviews span from 2003 to 2025. The most recent 12 months (mid-2024 to mid-2025) are predominantly 5-star with high specificity and appear credible. Older reviews (pre-2018) carry less weight in the score calculation but were used to identify recurring patterns.
• GENERIC REVIEWS: Approximately 15-20 reviews contain only 'unknown' or a single period as text with 5-star ratings. These were excluded from dimension scoring as they provide no usable data.

This WW Score is based on a large volume of reviews (200 total) spanning over two decades and carries HIGH statistical confidence in its directional accuracy, but should be interpreted with caution due to the likely aggregation of multiple geographically distinct businesses under the same name, the presence of duplicate reviews, and a consistent pattern of serious negative feedback around pricing transparency and responsiveness that coexists with the predominantly positive majority.