Plumb Krazy

Plumb Krazy shows a mixed but generally positive track record across most dimensions, with several glowing reviews praising punctuality, courtesy, and technical knowledge. However, the score is meaningfully dragged down by a serious complaint involving an unexpected $70 charge after no work was performed and a failure to follow up with a customer who had done everything asked of them — a signifi... Read more

Plumb Krazy shows a mixed but generally positive track record across most dimensions, with several glowing reviews praising punctuality, courtesy, and technical knowledge. However, the score is meaningfully dragged down by a serious complaint involving an unexpected $70 charge after no work was performed and a failure to follow up with a customer who had done everything asked of them — a significant professionalism and project completion failure. Two additional reviews note responsiveness failures (never called back), and one review explicitly states the company could not fix the customer's problem. The positive reviews, while genuine-seeming, are predominantly older than 10 years, which substantially limits their reliability as indicators of current performance. Pricing feedback is sparse but leans favorable, with one reviewer noting costs were half of competitors. Read less