East Mountains Plumbing and Heating

East Mountain Plumbing and Heating shows significant inconsistency in service quality. While positive reviews highlight professional technicians (Bobby), fair pricing, and efficient work, critical failures in project completion and customer service severely damage the overall score. Three 1-star reviews document serious issues: misdiagnosis of furnace problems, destructive plumbing work causing $2... Read more

East Mountain Plumbing and Heating shows significant inconsistency in service quality. While positive reviews highlight professional technicians (Bobby), fair pricing, and efficient work, critical failures in project completion and customer service severely damage the overall score. Three 1-star reviews document serious issues: misdiagnosis of furnace problems, destructive plumbing work causing $2,000 in damages, and aggressive billing practices with false claims. The company demonstrates technical competence in successful jobs but fails catastrophically in problem-solving and accountability when issues arise. Recent positive reviews (2024) suggest some improvement, but the pattern of major failures cannot be ignored. Read less