Al’s Plumbing & Rooter Service

This contractor's review set is sharply divided. Several positive reviewers praise Al as honest, affordable, and technically capable — particularly for difficult diagnostic work — and a loyal repeat customer of 5 years speaks highly of his approach. However, two detailed 1-star reviews describe nearly identical patterns of rude behavior, hanging up on customers, no upfront estimates, and intim... Read more

This contractor's review set is sharply divided. Several positive reviewers praise Al as honest, affordable, and technically capable — particularly for difficult diagnostic work — and a loyal repeat customer of 5 years speaks highly of his approach. However, two detailed 1-star reviews describe nearly identical patterns of rude behavior, hanging up on customers, no upfront estimates, and intimidating conduct, which significantly drags down the professionalism score. The pricing dimension is similarly mixed: positive reviewers highlight fair and transparent pricing, while a negative reviewer describes being charged $183 for a 15-minute job with no prior estimate. Project completion is partially undermined by one review where the plumber left without resolving the issue and left a hole in the ceiling causing further damage. The score reflects genuine uncertainty — this contractor may perform well for some customers but carries a meaningful risk of poor interpersonal conduct. Read less