Mark Carpenter Plumbing

Mark Carpenter Plumbing shows mixed performance across dimensions. Professionalism scores reasonably well (72) based on 5 mentions of polite staff, timely response, and weekend availability, though one severe complaint about poor follow-up and communication significantly impacts this score. Project completion is notably weak (60) due to a critical failure case where work was left incomplete and th... Read more

Mark Carpenter Plumbing shows mixed performance across dimensions. Professionalism scores reasonably well (72) based on 5 mentions of polite staff, timely response, and weekend availability, though one severe complaint about poor follow-up and communication significantly impacts this score. Project completion is notably weak (60) due to a critical failure case where work was left incomplete and the customer had to repeatedly follow up, contrasting with several positive completion reports. Pricing is a major concern (25) based on two explicit complaints about excessive charges ($160/hour diagnostic fee, highest quote among competitors), suggesting poor value perception. Technical skill appears adequate (80) but is based on limited mentions. The company's performance is highly inconsistent across reviews. Read less