Triple L Plumbing & Heating

Triple L Plumbing shows severe and consistent deficiencies across professionalism, pricing, and project completion. Six reviews explicitly document unprofessional behavior including racist comments, rude staff interactions, and poor communication. Four reviews detail pricing issues: overcharging for time, not honoring agreed rates, and refusing warranty claims. Five reviews cite incomplete or prob... Read more

Triple L Plumbing shows severe and consistent deficiencies across professionalism, pricing, and project completion. Six reviews explicitly document unprofessional behavior including racist comments, rude staff interactions, and poor communication. Four reviews detail pricing issues: overcharging for time, not honoring agreed rates, and refusing warranty claims. Five reviews cite incomplete or problematic work requiring costly corrections by competitors. Only the experience dimension shows moderate competence (62.5), with some reviews acknowledging technical capability when work was completed. The company's reputation deteriorated significantly after ownership transition from father to son around 2016-2017, with post-transition reviews uniformly negative. Two older positive reviews (2012-2013) contrast sharply with the overwhelming majority of recent negative feedback. Read less