Precision Service Plumbing & Heating

Precision Service shows a mixed but analyzable track record across all four dimensions. Professionalism scores moderately well, with multiple reviews praising punctuality, friendliness, and responsiveness, but is dragged down by a serious billing dispute involving deceptive communication from a manager's son and an unresolved overcharge complaint. Pricing is the weakest dimension, with one review ... Read more

Precision Service shows a mixed but analyzable track record across all four dimensions. Professionalism scores moderately well, with multiple reviews praising punctuality, friendliness, and responsiveness, but is dragged down by a serious billing dispute involving deceptive communication from a manager's son and an unresolved overcharge complaint. Pricing is the weakest dimension, with one review citing a $4,000+ job later estimated to be roughly double the fair price, and another describing an aggressive and confusing billing situation, partially offset by reviews noting competitive and reasonable pricing. Project completion is similarly split — several reviews confirm timely, complete work, but one review explicitly describes exposed pipes, unfastened lines, open walls, and a delayed return visit with only marginal corrections, which is a significant red flag. Experience scores modestly positive, with technically competent work described in several reviews, though the poor workmanship in the 2017 review tempers confidence in consistent quality. Read less