McCutcheon Enterprise

This contractor (Ruben/Rooters Plus Plumbing) demonstrates severe deficiencies across all dimensions. Project completion is critically poor, with multiple reviews documenting incomplete work, abandoned jobs, and refusal to honor callbacks or finish commitments. Professionalism is severely compromised, with customers reporting rude behavior, poor communication, unannounced cancellations, and dismis... Read more

This contractor (Ruben/Rooters Plus Plumbing) demonstrates severe deficiencies across all dimensions. Project completion is critically poor, with multiple reviews documenting incomplete work, abandoned jobs, and refusal to honor callbacks or finish commitments. Professionalism is severely compromised, with customers reporting rude behavior, poor communication, unannounced cancellations, and dismissive attitudes when issues are raised. Pricing practices are deceptive, with documented cases of estimates being doubled without advance notice. Technical competency is questionable, evidenced by improperly installed fixtures, failure to use proper installation methods, and inability to read levels correctly. The cumulative pattern across six independent reviews spanning a decade indicates systemic operational failures. Read less