Marathon Mechanical Services

This single review describes severe failures across all dimensions: multiple missed appointments (professionalism), overcharging for work later deemed 'small' with a lower competitor estimate available (pricing), defective thermostat installation that was not properly fixed and warranty claims were disputed (project completion and experience). The customer explicitly states they will not return an... Read more

This single review describes severe failures across all dimensions: multiple missed appointments (professionalism), overcharging for work later deemed 'small' with a lower competitor estimate available (pricing), defective thermostat installation that was not properly fixed and warranty claims were disputed (project completion and experience). The customer explicitly states they will not return and feel betrayed by warranty misrepresentation. However, a WW Score cannot be reliably calculated from a single review. Read less