JP Plumbery

JP Plumbery demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, technician courtesy, and technical expertise across 62 mentions of professional conduct and 51 mentions of skilled workmanship. However, pricing emerges as a notable weakness with a score of 72.0 ba... Read more

JP Plumbery demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, technician courtesy, and technical expertise across 62 mentions of professional conduct and 51 mentions of skilled workmanship. However, pricing emerges as a notable weakness with a score of 72.0 based on 12 mentions, reflecting customer concerns about recent price increases post-acquisition by Signature Heating/Cooling/Plumbing, particularly regarding flat-fee structures that customers perceive as significantly higher than historical rates. Project completion scores remain solid at 85.0, though one scheduling failure and communication gaps around job duration estimates temper what would otherwise be near-perfect marks. Read less