Frontier Plumbing & Heating

This contractor (Frontier/Joe Villapando) demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by non-responsiveness, poor communication, missed appointments, and unprofessional behavior including alleged misogyny. Project completion is severely hampered by incomplete work, extended timelines (5 weeks instead of 5 days, 8 months of delays... Read more

This contractor (Frontier/Joe Villapando) demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by non-responsiveness, poor communication, missed appointments, and unprofessional behavior including alleged misogyny. Project completion is severely hampered by incomplete work, extended timelines (5 weeks instead of 5 days, 8 months of delays), abandoned jobs, and failure to honor warranties or callbacks. Pricing concerns include overcharging, hidden invoices, and work not performed despite payment. Experience is undermined by improper installations, incorrect diagnoses, and work requiring correction by other contractors. The contractor's license has been suspended, and multiple reviews document serious safety issues (water intrusion, improper gas vents) and ethical violations. Read less