First Rate Plumbing Heating and Cooling

First Rate Plumbing demonstrates strong professionalism with consistently praised punctuality, communication, and courteous technicians across 48 mentions. Technical competence and problem-solving ability are well-documented across 28 mentions, with skilled diagnostics and quality workmanship. Project completion is solid with 22 mentions showing timely work and follow-through, though some cleanlin... Read more

First Rate Plumbing demonstrates strong professionalism with consistently praised punctuality, communication, and courteous technicians across 48 mentions. Technical competence and problem-solving ability are well-documented across 28 mentions, with skilled diagnostics and quality workmanship. Project completion is solid with 22 mentions showing timely work and follow-through, though some cleanliness and callback issues noted. Pricing is the primary weakness, with 13 mentions revealing significant customer concerns about high estimates, overcharging, and lack of transparency—several customers report prices 50-100% higher than competitors for identical work. Recent reviews (past 12 months) are predominantly positive, but pricing complaints span multiple years. Read less