Big Bear Mechanical

Big Bear Mechanical presents a deeply mixed picture across its review history. Positive reviews consistently praise responsiveness, friendly technicians, and solid technical ability — with multiple customers highlighting same-day or next-day service and knowledgeable staff. However, the negative reviews are serious and detailed: a multi-week mini-split installation that dragged on with incomplet... Read more

Big Bear Mechanical presents a deeply mixed picture across its review history. Positive reviews consistently praise responsiveness, friendly technicians, and solid technical ability — with multiple customers highlighting same-day or next-day service and knowledgeable staff. However, the negative reviews are serious and detailed: a multi-week mini-split installation that dragged on with incomplete wiring, persistent error codes, and near-total failure to honor a one-year warranty; a plumbing customer who was stood up multiple times and never had work completed; and a gas line estimate that was promised but never delivered after four weeks. These failures in follow-through and reliability significantly drag down the project completion and professionalism scores. The contrast between the glowing short-job reviews and the damning multi-visit or warranty-related reviews suggests the company performs well on simple, quick jobs but struggles with complex projects and post-service accountability. Read less