Art’s Plumbing Heating & Cooling

Art's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is polarized: several reviews praise punctuality, courtesy, and communication, while others describe being blocked by the contractor, left with an unsupervised helper, and experiencing communication breakdowns. Pricing is a significant concern, with multiple reviewers citing unexpected charges, inflated perm... Read more

Art's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is polarized: several reviews praise punctuality, courtesy, and communication, while others describe being blocked by the contractor, left with an unsupervised helper, and experiencing communication breakdowns. Pricing is a significant concern, with multiple reviewers citing unexpected charges, inflated permit costs, and billing for time not worked — though a few reviews note reasonable or fair pricing. Project completion is undermined by two serious incidents: one job was abandoned mid-project after radiant heating pipes were damaged with no accountability, and another involved a permit dispute that stalled work. Experience scores moderately, as the detailed 5-star review documents genuinely complex and successful work, but negative reviews describe poor diagnostics and damage caused during work. The score reflects a contractor with real capability but serious and recurring issues around transparency, billing integrity, and follow-through. Read less