Ancae ABQ Heating & Air Conditioning

Ancae ABQ has a deeply polarized review profile: a large cluster of 5-star reviews praising professionalism, friendliness, and timely service sits alongside a significant number of detailed 1-star reviews describing repeated billing disputes, unresolved repairs, rude technicians, and bait-and-switch pricing tactics. Pricing is the weakest dimension, with multiple independent reviewers explicitly d... Read more

Ancae ABQ has a deeply polarized review profile: a large cluster of 5-star reviews praising professionalism, friendliness, and timely service sits alongside a significant number of detailed 1-star reviews describing repeated billing disputes, unresolved repairs, rude technicians, and bait-and-switch pricing tactics. Pricing is the weakest dimension, with multiple independent reviewers explicitly describing being charged more than quoted, hidden labor fees, and inflated repair estimates. Project completion is also a concern, with several reviewers reporting the same job requiring multiple return visits without resolution. Experience scores are mixed — some technicians like Josh, Dustin, and Patrick are praised by name, while others are described as lacking knowledge and requiring customer guidance to complete repairs. Professionalism scores are dragged down by credible, detailed accounts of rude technician behavior and poor owner responsiveness, despite many positive mentions of courteous staff. Read less