Al’s Sewer Service

Al's reviews present a deeply mixed picture. Positive reviewers praise his friendliness, responsiveness, and technical ability, with several noting quick resolution of clogs and reasonable pricing. However, three serious negative reviews — spanning multiple years — describe failed repairs, refusal to honor a stated 30-day warranty, charging for incorrect diagnoses, and outright rude or dismiss... Read more

Al's reviews present a deeply mixed picture. Positive reviewers praise his friendliness, responsiveness, and technical ability, with several noting quick resolution of clogs and reasonable pricing. However, three serious negative reviews — spanning multiple years — describe failed repairs, refusal to honor a stated 30-day warranty, charging for incorrect diagnoses, and outright rude or dismissive behavior toward customers including a reported verbal insult directed at a female customer. The project completion dimension is particularly concerning, with multiple accounts of jobs not being resolved after one or even two visits, and Al refusing to return without additional payment. Professionalism scores are dragged down significantly by documented incidents of hostile communication and unprofessional conduct. The positive reviews, while genuine in tone, are substantially outweighed in severity by the detailed negative accounts. Read less