Albuquerque Repair Service

Albuquerque Repair Service has a long track record with many loyal multi-year customers praising punctuality, responsiveness, courteous staff, and reasonable pricing. However, several reviews raise meaningful concerns: one detailed review describes repeated failed attempts to fix a gas fireplace with no resolution and no follow-through on a promised callback; another describes a toilet repair saga... Read more

Albuquerque Repair Service has a long track record with many loyal multi-year customers praising punctuality, responsiveness, courteous staff, and reasonable pricing. However, several reviews raise meaningful concerns: one detailed review describes repeated failed attempts to fix a gas fireplace with no resolution and no follow-through on a promised callback; another describes a toilet repair saga spanning multiple visits with no satisfactory diagnosis and a handshake agreement that was never honored; and a 2019 review describes a technician who failed to diagnose a broken AC unit followed by extremely rude office staff who refused to reschedule service. These negative experiences meaningfully drag down professionalism and project completion scores. The bulk of positive reviews are from 2011 and earlier, with very few recent reviews, which significantly limits confidence in the current state of the business. Read less