A Quality Plumbing & Heating

A Quality Plumbing has a strong base of positive reviews praising punctuality, friendliness, and honest pricing, with multiple reviewers specifically calling out fair and reasonable costs. However, the score is meaningfully dragged down by several serious negative reviews: one customer documented a multi-week failure to return and complete work, another described rude behavior and refusal to ackno... Read more

A Quality Plumbing has a strong base of positive reviews praising punctuality, friendliness, and honest pricing, with multiple reviewers specifically calling out fair and reasonable costs. However, the score is meaningfully dragged down by several serious negative reviews: one customer documented a multi-week failure to return and complete work, another described rude behavior and refusal to acknowledge workmanship errors, and a detailed 2-star review described a protracted warranty dispute involving accusations against the customer and ultimate non-resolution even after BBB involvement. Project completion is the weakest dimension due to these documented cases of abandoned or incomplete work and unresponsiveness. The professionalism score reflects a split picture — many reviewers praise courtesy and communication, but the rude behavior and scheduling errors noted in negative reviews prevent a high score. Experience scores moderately well given multiple reviewers with technical context who praised skill and problem-solving, offset by one confirmed instance of substandard workmanship and a missed HVAC diagnostic. Read less