8th Ave Emergency Plumbing And Heating

Professionalism is significantly dragged down by two serious incidents: a rude and dismissive office staff member who treated a prospective customer with contempt, and a scheduling breakdown where the customer was stood up twice and given conflicting information. A third review noted the plumber was tardy. On the positive side, a few reviews praised individual plumbers as punctual, easy to deal wi... Read more

Professionalism is significantly dragged down by two serious incidents: a rude and dismissive office staff member who treated a prospective customer with contempt, and a scheduling breakdown where the customer was stood up twice and given conflicting information. A third review noted the plumber was tardy. On the positive side, a few reviews praised individual plumbers as punctual, easy to deal with, and responsive on short notice. Project completion is similarly mixed — one job failed to resolve the underlying flooding issue, and follow-up visits were never honored, while other reviewers reported problems being fixed effectively and thoroughly. Experience scores moderately, with positive mentions of thorough annual servicing, quick diagnosis, and quality workmanship, though the failed drain snaking job tempers this. Pricing data is sparse and conflicting — one reviewer found the cost acceptable for an emergency call while another was shocked by a non-refundable $150 diagnostic fee. Read less