Rubber Duck Plumbing & Heating

This review set is a composite of two distinct contractors — ASAP Plumbing (Phoenix/Tempe, AZ) and Rubber Duck Plumbing (New Jersey) — whose reviews appear to have been mixed together, severely complicating analysis. ASAP Plumbing reviews (predominantly 2025, mostly positive) describe responsive technicians, fair pricing, and completed work, while Rubber Duck Plumbing reviews (spanning 2011–... Read more

This review set is a composite of two distinct contractors — ASAP Plumbing (Phoenix/Tempe, AZ) and Rubber Duck Plumbing (New Jersey) — whose reviews appear to have been mixed together, severely complicating analysis. ASAP Plumbing reviews (predominantly 2025, mostly positive) describe responsive technicians, fair pricing, and completed work, while Rubber Duck Plumbing reviews (spanning 2011–2024, overwhelmingly negative) describe chronic no-shows, non-communication, fraudulent warranty reporting, upselling, and rude behavior. When scored as a combined dataset, the volume and severity of Rubber Duck's failures — including abandoned jobs, no-shows across dozens of reviews, and alleged fraud — drag all four dimensions sharply downward. Professionalism and project completion are particularly devastated by Rubber Duck's pattern of missed appointments, unreturned calls, and incomplete work. Pricing scores are mixed: ASAP Plumbing drew some overcharging complaints but also praise for fair rates, while Rubber Duck drew complaints of upselling and billing for work never performed. Read less